On becoming a member of our bank, you're not just a customer, you're an owner!
The BSB for Australian Mutual Bank is 611 100.
To report lost or stolen cards during business hours (Mon-Fri: 8am - 7pm, Saturday: 8.30am - 11.30am Sydney time), please call us on 13 61 91. Outside of business hours please call 1800 648 027. If you are overseas and you want to report your lost or stolen Visa card, please visit the Visa website.
You can also use the Mobile Banking app to report a card lost or stolen by selecting the ‘Cards’ option from the ‘Home’ screen, and then selecting ‘Report Lost or Stolen Card’. This will cause all transactions attempted on the card to be declined, including any recurring payments, balance updates and transfers performed via the Mobile Banking app.
You may find the standard External and NPP transfer limits in the Fees & Charges and Transaction Limits document found here.
Please visit our branches page to find an Australian Mutual Bank branch near you.
Contact us to speak with a Member Service Specialist.
